Refund & Exchange Policy

At Sleektrainers, we are committed to ensuring you are satisfied with your purchase. If you are not completely happy with your product, we offer a straightforward refund policy to make your experience as smooth as possible.

Refunds:

• We accept returns within 14 days from the date of receiving the product.
• To be eligible for a refund, the shoes must be unused, in original condition, and in the original packaging.

We ACCEPT returns if:

• You receive the wrong product
• Your product arrives damaged or defected

We DO-NOT accept returns:

• Due to change of mind
• You choose the wrong size

Once we receive and inspect the returned item, if eligible for a refund this will be processed to your original payment method. Please allow 5-7 business days for the refund to appear in your account.

Shipping fees are non-refundable. You are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item sent).

Non-Returnable Items:

• Items purchased with a discount or final sale are not eligible for refunds.